Do you accept insurance?

Imperfect Human Counseling is a private-pay practice. This means we do not bill insurance directly and are not in-network with any insurance providers. This allows us to offer personalized, flexible care without the limitations often imposed by insurance plans. This also protects your privacy, gives us the freedom to collaborate on your goals without red tape, and avoids surprise claim denials or limits to your care.

Do you offer Superbills?

Yes! If you have out-of-network mental health benefits, you may be able to receive partial reimbursement from your insurance provider. We are happy to provide you with a superbill — a detailed receipt you can submit to your insurer. Please know that reimbursement is not guaranteed — it depends on your specific plan. We recommend connecting with your insurance company to further understand your out-of-network benefits.

Are sessions in person or online?

All sessions are conducted virtually through a secure, HIPAA-compliant video platform. You can attend them from anywhere in Ohio.

What is your cancellation policy?

We ask for 24 hours’ notice to cancel or reschedule your session. Late cancellations or no-shows may be subject to a fee.